“The best way to find out if you can trust somebody is to trust them.” - Ernest Hemingway
In today’s world, everyone has a million different things on their plates. Given the busy, scattered nature of our lives, we can’t all be experts at everything. I’m somebody who likes to take control whenever I can, but even I appreciate the times when I can trust somebody to lessen the stress.
I had one of these experiences recently when I needed to go into the doctor for surgery. I don’t know about you, but I find hospitals to be pretty anxiety-inducing. It’s not my idea of a good time, and I’d never go there by choice. That said, when you do have to visit a hospital, the care of the staff make all the difference in the world.
After expressing my worries with my surgeon, he put me at ease. He had a thoughtful response to all of my many questions. Speaking with him made the process of surgery a lot less scary. From the moment I began talking with him, I could feel my stress lessening. At the end of our conversation, he told me something that really stuck with me. “Don’t worry,” he said, “we’ll take great care of you.”
That might sound simple, but I think that’s what most of us want at the end of the day. We want to be able to put our trust in somebody and have the faith that they’ll deliver on their promises. This approach is precisely what I want my clients to feel after they’ve had their first consultation with me.
I understand that trust like this isn’t given. It’s on me to earn it. The way I do it is pretty simple: I care and I show it. My clients aren’t case files; they’re people. In the aftermath of a car accident, you have a lot to deal with. In addition to simply focusing on getting better, you have to deal with doctors, insurance companies, and the other party. The last thing you should have to worry about is dealing with the insanely complicated legal process.
That’s where I come in. I can’t solve all your problems, but I can definitely help out with this one. If you have questions, I want to hear them. You’re probably going through the process of a serious automobile accident for the first time. It’s not something they teach you about in school. My job is to provide you insight and guidance, and to be an advocate for you. Yes, I deal with the legal nitty-gritty, but my job is equally about connecting with you as a person. I firmly believe that’s how you get the best results.
Basically, what I’m trying to say is “I’ll take care of it.” Don’t take my word for it. Let me show you that I’m the right person for the job.